Insufficient training on recording dispatch transmissions
Metropolitan Police received 2 coroners' reports about this hazard between 25 Sept 2019 and 25 Mar 2025.
They came from 2 different coroners in 2 coroner areas. A similar concern was raised again 1 time after the first warning.
No published response from Metropolitan Police was found for the earlier reports.
The story, report by report
Spacing grows with the time between reports.
“That the training offered to police officers becoming part-time call handlers is too short and rushed, especially in relation to call coding.”
Original on judiciary.uk ↗ No published response from Metropolitan Police was found for this report.
- 5 years 6 months laterClosely relatedConfidence 0.80 · moderatea different coroner
“That the call handlers/ first responders may have a training issue in relation to the importance of recording this information in manner which is likely to”
Original on judiciary.uk ↗ Repeated from the earlier report:callhandlerstrainingrelation
Metropolitan Police responded.Response (PDF) ↗
- All reports to Metropolitan Police
Each row is one judged link between an earlier and a later report. Open a row to read both quotes, found word for word in the originals.
2019 → 2025Oladeji Omishore5 years 6 months after Anna Hedman · different coronerClosely relatedConfidence 0.80 · moderate
Closely relatedConfidence 0.80 · moderateBoth reports identify a training deficiency for call handlers concerning the proper recording and transmission of information using NICL codes or similar systems. The earlier report focuses on training being too short and rushed, while the later report stresses the need to emphasize the importance of recording specific details.
Anna Hedman · 25 Sept 2019
“That the training offered to police officers becoming part-time call handlers is too short and rushed, especially in relation to call coding.”
Original on judiciary.uk ↗ Oladeji Omishore · 25 Mar 2025
“That the call handlers/ first responders may have a training issue in relation to the importance of recording this information in manner which is likely to”
Original on judiciary.uk ↗
No published response from Metropolitan Police was found for this report.
No specific action could be extracted with a verified quote.
- Each report's concerns were extracted by Nemotron 3 Nano on Nebius Token Factory, each with a quote copied from the report.
- Concerns from reports to Metropolitan Police at least six months apart were compared by meaning (Qwen3 embeddings) and wording (TF-IDF).
- The closest pairs were judged by Nemotron 3 Super with reasoning on. Only identical or closely related, with confidence of at least 0.70, are shown.
- Every quote was checked by code as an exact substring of the original text. Names of staff and family are redacted, and the deceased are named by report title only.
| Link | Meaning | Wording | Judge | Coroner |
|---|---|---|---|---|
| 2019 → 2025 | 0.77 | 0.11 | Closely related · 0.80 | different |
Judge model: nvidia/nemotron-3-super-120b-a12b. How Nemotron did the work · Full methodology.
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This shows that a similar concern was raised again after an earlier report. It does not say why, and it is not a finding about any organisation or person. To report an error, see the corrections route.