Anna Hedman
25 Sept 2019 · Coroner Fiona Wilcox · London Inner (West)
A similar concern from this report was raised again 1 time later. See the linked reports.
The coroner's concerns
1. insufficient training for part-time call handlers
“the training offered to police officers becoming part-time call handlers is too short and rushed, especially in relation to call coding.”
2. lack of emphasis on preservation of life
“That the training does not emphasize preservation of life.”
3. insufficient post-training coaching and mentoring
“That the post training coaching/mentoring is insufficient.”
Linked reports
Closely relatedConfidence 0.80 · moderate
This report
“That the training offered to police officers becoming part-time call handlers is too short and rushed, especially in relation to call coding.”
Later report
“That the call handlers/ first responders may have a training issue in relation to the importance of recording this information in manner which is likely to”
Responses
No published response was found on judiciary.uk.