Ryan Boyle
9 Jun 2014 · Coroner Simon Wickens · Surrey
The coroner's concerns
1. inadequate training of force control operators
“Action is required to ensure that ALL force control operators and those likely to deal with a police pursuit are sufficiently trained and/or re‐trained so that they understand their responsibilities, powers and obligations under force policy when dealing with a pursuit.”
2. inefficient notification system for pursuit commencement
“Action is required to ensure that there is an efficient and effective notification system (beyond the current practice of shouting) for controllers to notify supervisors and/or other members of Force Control Room staff that a pursuit has commenced.”
3. insufficient staffing at force desk
“Action is required to ensure that a minimum of two persons are monitoring the 'Force desk' at all times so as to allow effective dealing with any pursuits that might arise.”
Responses
2014-0263-Response-by-Surrey-Police.pdf ↗· Surrey Police
Stated action · June 2014
“Action is required to ensure that all force control operators and those likely to deal with a police pursuit are sufficiently trained and/or re-trained so that they understand their responsibilities, powers and obligations under force policy when dealing with a pursuit.”
Stated action · June 2014
“Action is required to ensure that there is an efficient and effective notification system (beyond the current practice of shouting) for controllers to notify supervisors and/or other members of Force Control Room ("FCR") staff that a pursuit has commenced”
Stated action · June 2014
“Action is required to ensure that a minimum of two persons are monitoring the Force Desk at all times so as to allow effective dealing with any pursuits that might arise.”