Rebecca Hayward

“Assessments of persons with severe and multiple disadvantage are undertaken by persons with little or no experience or specialist training in homelessness and substance misuse, resulting in inaccurate assessment and plans”

“Care Act assessments are only extended to include consideration of the individual's changed care needs in their new environment if the early assessment work identifies eligible care needs in their current circumstances, with the social care provision subsequently being dependant on a re-referral and where such re-referrals are resisted”

“discharge to a hostel would result in Ms [name redacted] death from substance misuse”