Matthew Faulkner
A similar concern from this report was raised again 1 time later. See the linked reports.
The coroner's concerns
1. resource shortfall
“demand on the EEAS far outstripped the resources available to them”
2. persistent resource shortfall
“current position regarding demand outstripping available resources is not significantly different to that in May 2017”
3. unsustainable demand
“demands placed on the EEAS by the public are not sustainable”
4. hand-over delay
“significant delays on hand-over to hospital”
Linked reports
This report
“(1) At the time of this incident, demand on the EEAS far outstripped the resources available to them.”
Later report
“2. There were no emergency ambulances available to assign to this call due to high call demand.”
Responses
2018-0097-Response-by-East-North-Hertfordshire-NHS-Trust.pdf ↗· East of England Ambulance Service
Stated action · March 2017
“In January 2017 we identified ambulance handover times as a key challenge within our performance targets and in order to address this in March 2017 we sought external expertise to reconfigure the handover process, our aim being to reduce handover times to the meet the national standard of 100% within 15 min of arrival, thus releasing ambulance crews in a timelier manner.”
2018-0097-Response-by-East-of-England-Ambulance-Service.pdf ↗· East of England Ambulance Service
Stated action · coming months
“We are planning to arrange a further briefing for HM coroners in the coming months”
Stated action · December 2017
“The Trust introduced Patient Safety Intervention Teams (PSIT) across the Trust in December 2017 to support our Acute Trust colleagues throughout the winter”
Stated action · January 2018
“Following the risk summit that took place in January 2018, an independent harm review was commissioned by NHS Improvement”
Stated action · December 2017
“The Trust introduced Patient Safety Intervention Teams (PSIT) across the Trust in December 2017 to support our Acute Trust colleagues throughout the winter”
Stated action · December 2017
“The Trust introduced Patient Safety Intervention Teams (PSIT) across the Trust in December 2017 to support our Acute Trust colleagues throughout the winter”
2018-0097-Response-by-Luton-Dunstable-University-Hospital.pdf ↗· Luton and Dunstable Hospital
2018-0097-Response-by-Princess-Alexandra-Hospital-NHS-Trust.pdf ↗· Princess Alexander Hospital