Mandeep Singh
23 Mar 2016 · Coroner Clare Bailey · Teesside
A similar concern from this report was raised again 2 times later. See the linked reports.
The coroner's concerns
1. ambulance arrival delay
“severe demand and shortages in the division”
2. road closures and diversions
“Road closures and diversions did not assist the crews”
Linked reports
Identical hazardConfidence 0.90 · high
This report
“the reasons for the delay of the ambulance arrival include severe demand and shortages in the division.”
Later report
“although there were several other initiatives under way, operational shortages were ongoing.”
Closely relatedConfidence 0.80 · moderate
This report
“the reasons for the delay of the ambulance arrival include severe demand and shortages in the division.”
Later report
“The call handler did not detect a worsening condition and did not escalate the call from Category 2 to category 1.”
Responses
2016-0116-Response-by-North-East-Ambulance-Service.pdf ↗· North East Ambulance Service NHS Foundation Trust
Stated action
“the Trust has undertaken initiatives to seek to educate both the public in relation to the appropriateness of making calls and to work with colleagues in other sectors to try to reduce the demand on Trust services.”