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Lewis Bates

1 Dec 2025 · Coroner Chris Morris · Manchester South
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The coroner's concerns

  1. 1. lack of guidance on reasonable enquiries

    “no guidance currently exists for call handlers as to what constitutes 'reasonable enquiries' by a member of the public in relation to a person reported as missing”

  2. 2. contacting healthcare providers for missing person enquiries

    “additional enquiries the caller was asked to undertake included contacting Mr [name redacted] GP surgery and the local hospital, notwithstanding the potential legal constraints on healthcare providers disclosing information to a concerned member of the public”

  3. 3. confusion about call classification

    “call handler appears confused as to whether she was dealing with the call as a missing persons report or under the Right Person Right Care initiative”

Responses

2025-0602-Response-from-Greater-Manchester-Police.pdf ↗

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Source: Prevention of Future Deaths reports and responses published by the Courts and Tribunals Judiciary at judiciary.uk. Crown copyright, used under the Open Government Licence v3.0. Data updated 26 Oct 2026.

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