Joseph Allison
23 Mar 2015 · Coroner Ian Wade QC · London (East)
The coroner's concerns
1. untrained in-house service engineers lacking feeler gauges
“In-house service engineers have not been specifically trained to be aware of the defect in the Minivator 2000, nor issued with feeler gauges to implement the appropriate safety check”
2. lack of national safety recall campaign
“No nationally publicised safety recall campaign has been undertaken to alert end-users to the danger, or request that such users contact the manufacturer for access to the remedial programme”
3. inadequate industry risk communication
“No or no adequate initiative has been taken to advise the stairlift industry generally of the risks inherent in unimproved Minivator 2000 stairlifts”