Jack Sheldon

1. 1. multiple emergency calls regarding same incident

   “Lack of an effective system for management of multiple calls being received regarding the same incident and prioritisation of appliances”

2. 2. inadequate verbal communication training

   “Lack of effective training of staff with regard to the importance of verbal communication”

3. 3. inadequate mobilisation protocols

   “Lack of effective protocols for mobilisation of appropriate appliances and associated training of staff”

4. 4. insufficient appliance availability awareness

   “Need for training of staff to ensure they have full knowledge of the systems in place to check availability of appliances prior to mobilisation”

5. 5. inefficient screen switching during emergencies

   “An overview of the system generally with regard to the practicality of operators switching between screens to check appliances and their availability and location when already dealing with emergency situations”

No published response was found on judiciary.uk.