Hannah Bampfylde
5 May 2021 · Coroner Anna Loxton · Surrey
The coroner's concerns
1. non-automatically rebooked appointments
“Appointments are not automatically re-booked when a person has failed to attend an appointment”
2. unclear rebooking responsibility
“It is not clear who should re-book appointments when a person has failed to attend (Administration or Assessors)”
3. lack of GP notification on non-attendance
“GPs are not routinely notified if a person has not attended an appointment with the HATS”