George Dillion: Prevention of Future Deaths Report (1)

“At 22.26pm Hampshire Constabulary's control room received an automated telephone call from the deceased's iPhone indicating that the deceased had been in a serious car crash and was not responding to their iPhone. The operator logged”

“The iPhone was called back, but the call went straight to voicemail”

“The control room supervisor forwarded the message to the intelligence team to establish who the iPhone belonged to and whether there was any serious harm or risk to life at that time”

“By 22.43 the intelligence team had drawn a blank. But for a separate telephone call from a member of the public at 22.45, further steps may have been made to make contact”

“The evidence indicated that false alarms from electronic devices such as telephones and watches are commonplace, and that locations received from such devices was often inaccurate and liable to involve substantial Police time in tracking the device down”

“I am concerned that the understanding, training and procedures need review to assist with appropriately prompt response in situations where there is an indication of a collision where a risk to life may exist”