Evha Jannath

1. 1. inadequate CCTV monitoring

   “The ride had been staffed with one attendant, one operator and a trainee operator. The ride operator tasks included stopping and starting the lift to space boats in order to assist the attendant with loading, unloading and turning empty boats. Additionally on this day the operator had training responsibilities. Consequently it was not possible to monitor the CCTV adequately. The operator training in respect of monitoring the CCTV was limited to being told to watch it.”

2. 2. lack of safety warnings

   “No safety warnings were given to guests loading onto the boats. The attendant was not trained to give safety warnings and it was not covered in the Code of Safe Working Practice. In any event even if safety warnings had been given guests might not have been able to hear them because of background noise. The attendant's ability to give safety warnings was limited due to working as a sole attendant which required him to load and unload boats with the emphasis being placed on unloading.”

3. 3. insufficient signage

   “Warning signs paced around the ride advised guest to remain seated and hold the centre rail but did not spell out the consequences of failing to stay seated (the risk of falling out and drowning), Signage in the boats was worn and in part illegible.”

4. 4. lack of water rescue training and equipment

   “Staff had not been trained in water rescue and there was no water rescue equipment available.”

5. 5. unclear emergency procedures

   “Ride operators had no clear understanding of the emergency procedure to be followed if a guest fell into the water.”

6. 6. management denial of safety failures

   “Management staff did not accept that guest safety measures (CCTV, safety instructions and signage) had failed.”

No published response was found on judiciary.uk.