Emily Corfield

“evidence was heard during the Inquest that [the deceased] had self-referred on a number of occasions for support to Adferiad (formerly Cais). It could not be established whether or not [the deceased] had received written correspondence from them relating to appointments and/or offer of support as correspondence was not retained by Adferiad. [the deceased] was on occasion closed to the service for not having responded to correspondence. The system at the time was that communicating with service users was in writing only”