Dayle Bates

“Mr [name redacted] had a prescription for methadone issued by Recovery Steps. He was required to collect a dose each day from a named pharmacy. On 14th July 2023 Mr [name redacted] stopped collecting methadone. The pharmacy explained that they sought to inform Recovery Steps of this development shortly after 14th but did not have any contact details other than a general number which is not always answered and a direct line for one key worker. They attempted to raise their concerns with that key worker, but the message”