Daniel Forrest
15 Jun 2026 · Coroner Joanne Andrews · West Sussex, Brighton and Hove
The coroner's concerns
1. misleading caller about ambulance dispatch
“NHS Pathways system tells call handlers to advise callers that an ambulance is being arranged”
2. lack of waiting time information for callers
“NHS Pathways does not allow callers to be advised of the estimated time that they may have to wait for ambulance attendance”