Clara Freeman
26 Mar 2021 · Coroner Stephen Hugh Glossop Covell · Plymouth Torbay and South Devon
The coroner's concerns
1. inadequate staff proficiency in emergency response
“Evidence was heard regarding the level of proficiency of the care and nursing staff in dealing with the care of the Deceased after her fall and the interaction of staff with the ambulance service control centre call handlers, particularly in the passing of relevant information and any changes in the Deceased's condition.”