Charles Devos
10 Dec 2024 · Coroner Guy Davies · Cornwall & the Isles of Scilly
The coroner's concerns
1. unallocated 999 calls and excessive ambulance delays
“Extreme operational pressure on ambulance services leading to volumes of unallocated 999 calls and excessive ambulance delays”
2. resorting to self-conveyance, arranging taxis and unattended drop offs at ED
“Ambulance call handlers and clinical advisors are being forced to resort to extreme mitigating measures to try and manage risks created by the systemic failures”