Andrew Dean
2 Jun 2023 · Coroner Michael Spencer · East Sussex
The coroner's concerns
1. lack of defined processes for first contact and call logging
“there are no clearly defined processes to ensure that new prisoners can successfully make first contact with family members (when this does not take place on the first night) and for logging and handling incoming calls to the central switchboard from family members with concerns about a prisoner's safety and/or requesting a welfare check”