Aidan Ridley
9 Apr 2019 · Coroner Ian Singleton · Wiltshire and Swindon
The coroner's concerns
1. advice not to turn Aidan over
“The advice by the Police call handler not to turn [the deceased] over”
2. lack of advice to seek ambulance assistance
“The Police call handler did not advise members of the public at the scene to seek advice from the ambulance service or to defer to members of the public present with medical training”
3. inadequate guidance training and supervision of call handler
“The guidance, training and supervision of the Police call handler was inadequate to enable the call to be dealt with effectively”
4. failure to correct unsafe advice
“There was a failure to intervene in or correct the advice given by the call handler not to turn [the deceased] over”
5. ineffective three-way call system
“The system that has been introduced since [the deceased]'s death, of allowing 3 way calls between the member of the public, the police call handler and the ambulance service appears on the evidence heard at the Inquest, to have had little if any use”