← Back to the chain

Recurance · prevention of future deaths reports

Pre-inquest brief

Inadequate english proficiency hindering communication and safety

Organisation: Care Quality Commission · Generated: 26 Oct 2026

Recurance · recurance.com/chains/d1ccb9cac68ef34c

The earlier warning

David Sheppard · 8 May 2017 · Louise Hunt, Birmingham and Solihull

“The initial nurse who attended the deceased after the emergency call had poor English and needed to give evidence at the inquest through an interpreter.”

judiciary.uk/prevention-of-future-death-reports/david-sheppard

What was promised

Stated action 1 · response to David Sheppard (8 May 2017) · stated timescale: none stated

“the provider has taken a number of measures to address concerns including, but not limited to, the provision of training with first aid, CPR and choking prioritised in the induction process, as well as documentation training sessions and the introduction of an incident reporting questionnaire”

judiciary.uk/…/David-Sheppard-Response.pdf

What recurred

  • 9 Apr 2025 · Bernard Lyon · Alison Mutch · Closely related · confidence 0.90 (high)

The clearest link, quoted from both reports:

Earlier · David Sheppard · 8 May 2017

“The initial nurse who attended the deceased after the emergency call had poor English and needed to give evidence at the inquest through an interpreter.”

Later · Bernard Lyon · 9 Apr 2025

“The home relied on agency staff who the inquest was told struggled to have sufficient grasp of the English language to understand instructions given and to communicate with residents.”

What happened next

No evidence found either way · stated action 1

“Utilize the checklist below to complete your initial incident report.”

[PDF] Choking Incident Report Checklist - NJ.gov · nj.gov/…/choking-checklist.pdf

“FirstAidTraining can teach you to: ✓Identify and treat a choking incident”

First Aid training can teach you to: 1️⃣Identify and treat a ... · facebook.com/…/1390380509940641

No evidence found does not mean the action did not happen.

Every quote is verified word for word against the original report on judiciary.uk. A link shows that a similar concern was raised again, not why. It is not a finding about any organisation or person.

Source: Courts and Tribunals Judiciary, Open Government Licence v3.0.