Inadequate face to face medical handover of patient information
Care Quality Commission received 4 coroners' reports about this hazard between 13 Dec 2013 and 9 Oct 2018.
They came from 4 different coroners in 4 coroner areas. A similar concern was raised again 3 times after the first warning.
A published response was found for 2 of the 3 earlier reports, stating 0 specific actions.
The story, report by report
Spacing grows with the time between reports.
“All the evidence showed that the handover of information between nursing and clinical colleagues was a vital piece in the jigsaw of care.”
Original on judiciary.uk ↗ Care Quality Commission responded.Response (PDF) ↗Response (PDF) ↗Response (PDF) ↗
- 2 years 6 months laterClosely relatedConfidence 0.90 · higha different coroner
“There was also evidence of an inadequate handover and preparation for the arrival of the premature baby with insufficient care plan details or consultation taking place.”
Original on judiciary.uk ↗ Repeated from the earlier report:evidencehandovercare
Care Quality Commission responded.Response (PDF) ↗
- 1 year 1 month later
“that there is still no protocol for face to face medical handover”
Original on judiciary.uk ↗ No published response from Care Quality Commission was found for this report.
- 1 year 3 months laterIdentical hazardConfidence 0.90 · higha different coroner
“the failure of clinical staff to handover clinical concerns to each other and to medical staff including face to face handovers”
Original on judiciary.uk ↗ Repeated from the earlier report:handovermedicalface
The most recent report. A response may not be due or published yet.
- All reports to Care Quality Commission
Each row is one judged link between an earlier and a later report. Open a row to read both quotes, found word for word in the originals.
2013 → 2016Tommi-Ray Vigrass2 years 6 months after Stephanie Daniels · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify failures in the handover of critical patient information between staff members. The earlier report focuses on general nursing‑clinical handover, while the later report concerns handover specifics for a premature baby’s transfer.
Stephanie Daniels · 13 Dec 2013
“All the evidence showed that the handover of information between nursing and clinical colleagues was a vital piece in the jigsaw of care.”
Original on judiciary.uk ↗ Tommi-Ray Vigrass · 28 Jun 2016
“There was also evidence of an inadequate handover and preparation for the arrival of the premature baby with insufficient care plan details or consultation taking place.”
Original on judiciary.uk ↗ 2017 → 2018Tom Cribley1 year 3 months after James Allbones · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight the absence of a proper face‑to‑face medical handover process. They describe the same specific hazard concerning communication of patient information between clinicians.
James Allbones · 21 Jul 2017
“that there is still no protocol for face to face medical handover”
Original on judiciary.uk ↗ Tom Cribley · 9 Oct 2018
“the failure of clinical staff to handover clinical concerns to each other and to medical staff including face to face handovers”
Original on judiciary.uk ↗ 2013 → 2018Tom Cribley4 years 10 months after Stephanie Daniels · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight failures in the handover of clinical information between staff. The earlier report notes missing requirements for nurses to review patient records at transfer, while the later report describes failures to handover concerns face‑to‑face.
Stephanie Daniels · 13 Dec 2013
“For new patients being admitted or transferred, there is no requirement for the nurse in charge to review their recent records.”
Original on judiciary.uk ↗ Tom Cribley · 9 Oct 2018
“the failure of clinical staff to handover clinical concerns to each other and to medical staff including face to face handovers”
Original on judiciary.uk ↗
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No published response from Care Quality Commission was found for this report.
No published response from Care Quality Commission was found for this report. It is the most recent report, so a response may not be due or published yet.
- Each report's concerns were extracted by Nemotron 3 Nano on Nebius Token Factory, each with a quote copied from the report.
- Concerns from reports to Care Quality Commission at least six months apart were compared by meaning (Qwen3 embeddings) and wording (TF-IDF).
- The closest pairs were judged by Nemotron 3 Super with reasoning on. Only identical or closely related, with confidence of at least 0.70, are shown.
- Every quote was checked by code as an exact substring of the original text. Names of staff and family are redacted, and the deceased are named by report title only.
| Link | Meaning | Wording | Judge | Coroner |
|---|---|---|---|---|
| 2013 → 2016 | 0.74 | 0.19 | Closely related · 0.90 | different |
| 2017 → 2018 | 0.76 | 0.31 | Identical · 0.90 | different |
| 2013 → 2018 | 0.76 | 0.11 | Identical · 0.90 | different |
Judge model: nvidia/nemotron-3-super-120b-a12b. How Nemotron did the work · Full methodology.
Next
Other chains for Care Quality Commission
- Inaccurate and inconsistent care plan entries and record keeping10 reports · 2017–2026
- Ambulance handover delays at hospitals reduce availability3 reports · 2015–2026
- Non‑compliance with care plans and insufficient incident review5 reports · 2016–2026
- Inadequate repositioning and monitoring of at-risk patients2 reports · 2013–2025
This shows that a similar concern was raised again after an earlier report. It does not say why, and it is not a finding about any organisation or person. To report an error, see the corrections route.