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recurance

Missing call logging system for prisoner welfare

Identical hazardConfidence 0.90 · high2 reports · 2019–2024No published response to an earlier report One-page brief (print or PDF)

Ministry of Justice received 2 coroners' reports about this hazard between 21 Jun 2019 and 20 Dec 2024.

They came from 2 different coroners in 2 coroner areas. A similar concern was raised again 1 time after the first warning.

A published response was found for 1 of the 1 earlier reports, stating 0 specific actions.

2
reports
2
different coroners
2019–2024
years
0.90
lowest link confidence

The story, report by report

Spacing grows with the time between reports.

  1. First warning

    Michael Folley↗

    21 Jun 2019 · Karen Harrold · Hampshire (Central)

    “The electronic PER had been checked and nothing was logged. There is no reason to believe s call was not made and it is of concern that there was no apparent system for logging such a call”
    Original on judiciary.uk ↗

    Ministry of Justice responded.Response (PDF) ↗Response (PDF) ↗

  2. 5 years 6 months later

    Raised again · 1st time

    Haydar Jefferies↗

    20 Dec 2024 · Caroline Topping · Surrey

    Identical hazardConfidence 0.90 · higha different coroner
    “There is no system in place to ensure that information provided in telephone calls in relation to a prisoner's welfare is recorded.”
    Original on judiciary.uk ↗
  3. All reports to Ministry of Justice

Next

This shows that a similar concern was raised again after an earlier report. It does not say why, and it is not a finding about any organisation or person. To report an error, see the corrections route.

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Source: Prevention of Future Deaths reports and responses published by the Courts and Tribunals Judiciary at judiciary.uk. Crown copyright, used under the Open Government Licence v3.0. Data updated 26 Oct 2026.

A link shows that a similar concern was raised again, not why. It is not a finding about any organisation or person. Methodology and responsible use · Report an error