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Recurance · prevention of future deaths reports

Pre-inquest brief

Lack of clear protocol for repeated 999 calls and non-ambulance response

Organisation: North East Ambulance Service NHS Foundation Trust · Generated: 26 Oct 2026

Recurance · recurance.com/chains/4fffed940d6e4e67

The earlier warning

Darren Powney · 10 Nov 2017 · Derek Winters, Sunderland

“It appeared that the dynamic risk assessment undertaken did not facilitate ambulance crews requesting further information or clarification, as the markers can unintentionally build a picture about an individual.”

judiciary.uk/prevention-of-future-death-reports/darren-powney

What was promised

Stated action 1 · response to Darren Powney (10 Nov 2017) · stated timescale: none stated

“The Trust will address each point you have raised in your matters of concern below.”

judiciary.uk/…/2017-0346-Response-by-North-East-Ambulance-Servi…

What recurred

  • 6 Dec 2019 · Maureen Wharton · Terence Carney · Closely related · confidence 0.90 (high)

The clearest link, quoted from both reports:

Earlier · Darren Powney · 10 Nov 2017

“It appeared that the dynamic risk assessment undertaken did not facilitate ambulance crews requesting further information or clarification, as the markers can unintentionally build a picture about an individual.”

Later · Maureen Wharton · 6 Dec 2019

“c) No NEAS protocol appears to exist to assist personnel to initiate a response other than one limited to and directing an ambulance allocation”

What happened next

No web check of the stated actions has been published for this chain.

Every quote is verified word for word against the original report on judiciary.uk. A link shows that a similar concern was raised again, not why. It is not a finding about any organisation or person.

Source: Courts and Tribunals Judiciary, Open Government Licence v3.0.