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Recurance · prevention of future deaths reports

Pre-inquest brief

Lack of continuity of care due to excessive care team members

Organisation: Norfolk and Suffolk NHS Foundation Trust · Generated: 26 Oct 2026

Recurance · recurance.com/chains/471116b4485fda39

The earlier warning

Barbara Mayer · 23 Mar 2015 · Jacqueline Lake, Norfolk

“Although seen regularly by the Crisis Team, Mrs [name redacted] was seen by a number of different people as a result of which no trusting relationship could be established.”

judiciary.uk/prevention-of-future-death-reports/barbara-mayer

What was promised

Stated action 1 · response to Barbara Mayer (23 Mar 2015) · stated timescale: early September

“The Trust is planning to review the functions of the CRHT over the forthcoming months. Included within this review will be how we can improve the consistency of staff engaged with the service user. | would like to provide you with an update on progress in early September.”

judiciary.uk/…/2015-0113-Response-by-Norfolk-Suffolk-NHS-Trust.…

What recurred

  • 13 Mar 2019 · Tamsin Grundy · Jacqueline Lake · Identical hazard · confidence 0.92 (high)

The clearest link, quoted from both reports:

Earlier · Barbara Mayer · 23 Mar 2015

“Although seen regularly by the Crisis Team, Mrs [name redacted] was seen by a number of different people as a result of which no trusting relationship could be established.”

Later · Tamsin Grundy · 13 Mar 2019

“Miss [name redacted] repeatedly spoke about her concern about the number of people involved in her care, particularly from the Crisis Resolution Home Treatment Team.”

What happened next

No web check of the stated actions has been published for this chain.

Every quote is verified word for word against the original report on judiciary.uk. A link shows that a similar concern was raised again, not why. It is not a finding about any organisation or person.

Source: Courts and Tribunals Judiciary, Open Government Licence v3.0.